Terms & Conditions.
WEB DESIGN LEADS — COMPLETE TERMS, POLICIES & CONDITIONS (CALIFORNIA)
Last Updated: 10/2026
1. Acceptance of Terms
By purchasing any lead packages or services from Web Design Leads (“Company,” “we,” “our”), you acknowledge that you have read, understand, and agree to all policies outlined in this document. If you do not agree, do not purchase or use our services.
2. Nature of Service
Web Design Leads provides web design and social media marketing leads collected from paid ads, landing pages, and online forms.
All leads:
• Are real, self-submitted, opt-in prospects
• Are delivered exactly as the individual typed them
• Have requested or shown interest in web design or marketing services
If a lead has a wrong phone number or does not know why your agency is contacting them, report it to win@webdesignleads.co and we will replace it at no extra cost. Responsiveness, engagement and closed sales are not guaranteed.
3. Service Activation
Service begins 24 hours after payment. Once activated, orders cannot be canceled or refunded.
4. Lead Delivery
Leads are delivered:
• Via email
• In real time as they come in Based on ad performance and prospect volume.
5. One-Time Package Purchases
Each lead package is a single purchase for the quantity of leads listed in the selected package. Once you have worked your leads, you may choose to purchase another package whenever you are ready.
6. Payment Authorization
By purchasing a package, you authorize payment of the displayed package price through our payment processor. Payment details are handled securely by the processor; we do not store full card numbers.
7. Order Changes and Support
For questions about your order, contact win@webdesignleads.co. Once service is activated, orders cannot be canceled or refunded, subject to applicable law.
8. No Guarantees
We do not guarantee:
• Sales
• Response rates
• Conversions
• Revenue
• A specific daily delivery quota
• Close rates
• Business outcomes
Your results depend on your follow-up, pricing, offer, and sales process.
9. Lead Usage Rules
You agree to:
• Use leads only for your business
• Not resell, redistribute, or share leads
Follow all TCPA, CAN-SPAM, email/text/call compliance laws
10. All Sales Final
Because leads are digital and opt-in:
• All sales are final
• No refunds, credits, or partial refunds, except where required by law. Eligible lead replacements are provided as described above.
11. Chargeback Policy
You agree not to file chargebacks or disputes.
Chargebacks filed after receiving service are treated as fraudulent digital theft.
We will submit:
• Opt-in form records
• Ad receipts
• IP logs
• Delivery logs
• Email evidence
• Payment authorizations
• These Terms
If a chargeback occurs, you agree to pay:
• Full outstanding balance
• Legal fees
• Collection costs
• Chargeback fees
• Administrative fees
Clients who file chargebacks are permanently banned. No reinstatement under any circumstance.
12. Limitation of Liability
To the fullest extent permitted by California law:
• We are not responsible for lost profits, lost business, or indirect damages
Our total liability will never exceed the amount you paid for the specific service
13. Privacy Policy
We collect only what is required to deliver leads and operate our service:
• Name
• Phone
• Business info
• IP address
• Form data
• Payment info (processed by Stripe/PayPal)
We do not store full credit card numbers.
14. Data Use
We use data for:
• Lead delivery
• Client communication
• Payment processing
• Advertising optimization
Third-party services (Google, Meta, Stripe, PayPal) may collect data under their own policies.
15. TCPA & Anti-Spam Compliance
You agree to comply with all communication laws when contacting leads, including:
• TCPA (Telephone Consumer Protection Act)
• CAN-SPAM Act
• Do Not Call (DNC) regulations
• A. privacy regulations (CCPA), when applicable
• Texting/emailing/calling consent laws
You are solely responsible for compliance when contacting prospects.
16. Electronic Signature Consent
By purchasing or using our website:
• You consent to electronic transactions
• You acknowledge that checking a box, submitting payment, or clicking “Buy” counts as a legally binding electronic signature
• You agree that digital acceptance carries the same legal force as a handwritten signature
17. Hold Harmless Clause
You agree to hold harmless and release Web Design Leads from:
• Any claim
• Any loss
• Any liability
• Any damage
• Any legal actions
arising from your use of the leads or your communication with prospects.
18. Indemnification Clause
You agree to indemnify the Company against:
• Claims
• Demands
• Legal actions
• Regulatory fines
• Attorney fees
resulting from:
• Your communication with leads
• Your business operations
• TCPA/CAN-SPAM violations
• Misuse of the leads
• Failure to comply with laws
19. Arbitration Agreement (California)
Any dispute between you and the Company will be resolved exclusively through binding arbitration in Orange County, California:
You agree:
• No court trial
• No jury trial
• No class actions
• No collective claims
Each party pays its own legal fees unless otherwise awarded.
20. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
21. Modifications
We may update these terms at any time. Use of the service after updates means you accept the revised terms.