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Terms and Conditions

WEB DESIGN LEADS — COMPLETE TERMS, POLICIES & CONDITIONS (CALIFORNIA)

Last Updated: November 2025

1. Acceptance of Terms

By purchasing any leads, subscriptions, or services from Web Design Leads (“Company,” “we,” “our”), you acknowledge that you have read, understand, and agree to all policies outlined in this document. If you do not agree, do not purchase or use our services.

2. Nature of Service

Web Design Leads provides web design and social media marketing leads collected from paid ads, landing pages, and online forms.

All leads:

  • Are real, self-submitted, opt-in prospects
  • Are delivered exactly as the individual typed them
  • Have requested or shown interest in web design or marketing services

We do not guarantee accuracy, responsiveness, or engagement.

3. Service Activation

Service begins 24 hours after payment.
Once activated, orders cannot be canceled or refunded.

4. Lead Delivery

Leads are delivered:

  • Via email
  • In real time as they come in Based on ad performance and prospect volume.

5. Monthly Recurring Billing

By subscribing, you authorize the Company to:

  • Automatically bill your payment method every month
  • Reattempt failed payments up to 5 times
  • Continue monthly billing until proper cancellation is received

6. Automatic Debit Authorization

You authorize Web Design Leads to:

  • Charge your card or bank account on a recurring monthly schedule
  • Store your payment method via our processor (Stripe/PayPal/etc.)
  • Process all scheduled debits without additional approval

You may not dispute legitimate recurring charges for delivered services.

7. Cancellation Policy

To cancel a subscription:

  • You must send written notice
  • To win@webdesignleads.co
  • At least 7 days before your next billing date

Late notices apply to the following billing cycle. No refunds for partial months, unused leads, or delayed cancellations.

8. No Guarantees

We do not guarantee:

  • Sales
  • Response rates
  • Conversions
  • Revenue
  • Specific lead quantity
  • Close rates
  • Business outcomes

Your results depend on your follow-up, pricing, offer, and sales process.

9. Lead Usage Rules

You agree to:

  • Use leads only for your business
  • Not resell, redistribute, or share leads

Follow all TCPA, CAN-SPAM, email/text/call compliance laws

10. All Sales Final

Because leads are digital and opt-in:

  • All sales are final
  • No refunds, credits, or partial refunds

11. Chargeback Policy

11.1 No Chargebacks Allowed

You agree not to file chargebacks or disputes.

11.2 Chargebacks = Fraud

Chargebacks filed after receiving service are treated as fraudulent digital theft.

We will submit:

  • Opt-in form records
  • Ad receipts
  • IP logs
  • Delivery logs
  • Email evidence
  • Payment authorizations
  • These Terms
11.3 Fees & Recovery

If a chargeback occurs, you agree to pay:

  • Full outstanding balance
  • Legal fees
  • Collection costs
  • Chargeback fees
  • Administrative fees
11.4 Permanent Termination

Clients who file chargebacks are permanently banned.
No reinstatement under any circumstance.

12. Limitation of Liability

To the fullest extent permitted by California law:

  • We are not responsible for lost profits, lost business, or indirect damages

Our total liability will never exceed the amount you paid for the specific service

13. Privacy Policy

We collect only what is required to deliver leads and operate our service:

  • Name
  • Email
  • Phone
  • Business info
  • IP address
  • Form data
  • Payment info (processed by Stripe/PayPal)

We do not store full credit card numbers.

14. Data Use

We use data for:

  • Lead delivery
  • Client communication
  • Payment processing
  • Advertising optimization

Third-party services (Google, Meta, Stripe, PayPal) may collect data under their own policies.

15. TCPA & Anti-Spam Compliance

You agree to comply with all communication laws when contacting leads, including:

  • TCPA (Telephone Consumer Protection Act)
  • CAN-SPAM Act
  • Do Not Call (DNC) regulations
  • A. privacy regulations (CCPA), when applicable
  • Texting/emailing/calling consent laws

You are solely responsible for compliance when contacting prospects.

16. Electronic Signature Consent

By purchasing or using our website:

  • You consent to electronic transactions
  • You acknowledge that checking a box, submitting payment, or clicking “Buy” counts as a legally binding electronic signature
  • You agree that digital acceptance carries the same legal force as a handwritten signature

17. Hold Harmless Clause

You agree to hold harmless and release Web Design Leads from:

  • Any claim
  • Any loss
  • Any liability
  • Any damage
  • Any legal actions

arising from your use of the leads or your communication with prospects.

18. Indemnification Clause

You agree to indemnify the Company against:

  • Claims
  • Demands
  • Legal actions
  • Regulatory fines
  • Attorney fees

resulting from:

  • Your communication with leads
  • Your business operations
  • TCPA/CAN-SPAM violations
  • Misuse of the leads
  • Failure to comply with laws

19. Arbitration Agreement (California)

Any dispute between you and the Company will be resolved exclusively through binding arbitration in Orange County, California:

You agree:

  • No court trial
  • No jury trial
  • No class actions
  • No collective claims

Each party pays its own legal fees unless otherwise awarded.

20. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

21. Modifications

We may update these terms at any time.
Use of the service after updates means you accept the revised terms.